Our proces
We have helped our customers increase their Customer Conversion and Retention Rates by 15% to 300% based on this process:
We define your business goals
Together we define and describe the business goals you want to achieve – such as increased revenue and lowered costs.
We describe your customers
In order to understand your customers and their behavioral patterns, we create Customer Archetypes (Personas). They help us provide a clear and customer-centered focus throughout the optimization process.
We understand your technology
Before designing your new or optimized E-commerce store, we get a technical insight into your E-commerce platform.
We build a new e-commerce store
Our methodology ensures a smooth and customer-centered development process, based on the following steps:
- User-testing your current site to locate errors
- Designing a new E-commerce store to improve sales
- User-testing and quality assurance
- Launch
We measure the results
Once your new E-commerce store has been launched, we measure the improved business results.
Your fee can be based on our shared success.